ETX Coins Review

ETX Coins is a brick-and-mortar coin and precious metals dealer in Texarkana, Texas, operating out of a single storefront at 4115 North Kings Highway.

The business buys and sells gold and silver bullion, rare coins, scrap gold, and jewelry, and it’s been part of the local numismatic scene for over three decades under a couple of different names and owners.

This review looks at what ETX Coins actually offers, how its pricing and reputation stack up based on public records and customer feedback, and what to expect if you’re thinking about buying, selling, or trading with them.

Key Takeaways

• ETX Coins is a physical Texarkana, Texas storefront, not an online-only cryptocurrency or digital coin platform, despite the name.
• Google and Yelp reviews put the shop in the 4.2 to 4.4 star range, with most praise centered on owner Kayde Richard’s knowledge and fair pricing.
• The business changed hands in September 2021, and at least one buyer has reported inconsistent buyback pricing after that transition.

What ETX Coins Actually Sells

The shop’s inventory covers gold and silver bullion (coins and bars), rare and collectible U.S. coins, NGC and PCGS graded coins, scrap gold, jewelry, and U.S. currency.

It’s a fairly standard mix for a small regional coin shop, aimed at both casual sellers cleaning out a jewelry box and serious collectors chasing graded pieces.

Staff will also evaluate coins, metals, and jewelry at no charge if you’re not sure what you have, which is common practice among dealers but worth knowing if you’re walking in cold.

Online, the actual shopping experience doesn’t live on etxcoins.com itself. The main site is a fairly bare GoDaddy-built page with contact info and an about section; the product catalog sits on a separate subdomain (etxcoins.extracoins.com) built on the Extracoins platform, which a lot of small coin dealers use for their online storefronts.

If you’re expecting a slick, in-house e-commerce experience, temper that expectation. This is a local shop with a basic web presence, not a dedicated online bullion retailer competing with the likes of APMEX or JM Bullion.

Company History and Ownership

Here’s where things get a little muddled if you only read the marketing copy. ETX Coins’ own website states the business has “proudly served the Texarkana community” since 1991.

Better Business Bureau records list the business start date as January 1, 1994, under the name East Texas Coin and Bullion, Inc. The BBB profile also shows a change of ownership dated September 1, 2021, with Kayde Richard and Dillon Hooks listed as current owners.

So the timeline looks something like this: the shop opened under different ownership sometime in the early-to-mid 1990s, operated for years as East Texas Coin and Bullion, and then changed hands in 2021, after which it started doing business as ETX Coins.

That’s a normal path for a small local business, but it matters for anyone reading “family owned since 1991” on the homepage and assuming the current owners have been running the counter for 35 years. They haven’t. The current team has been in place since 2021.

Location and Hours

The closed weekend schedule comes up repeatedly in customer feedback. One reviewer specifically mentioned wishing the shop had at least partial Saturday hours, since that’s the only window some working customers have to make it in. If your schedule only allows weekend errands, this is worth planning around before making a special trip.

Customer Reputation

Reputation for a shop like this comes down to two things: how people treat you at the counter, and whether the price they quote is actually competitive. On the first point, ETX Coins scores well. Reviews across Birdeye and other directories put the shop at around 4 stars from 44 reviews, and a separate directory listing shows 4.2 stars from 25 reviewers.

Multiple reviewers name Kayde Richard specifically, describing him as knowledgeable, respectful, and willing to take time explaining items brought in for evaluation. One reviewer selling loose gold jewelry and silver dollars called the transaction straightforward and said they’d recommend giving him a call.

On pricing, the picture is a bit more mixed, and this is where potential sellers should pay attention. One detailed account posted to a coin show directory described being told by a previous owner that the shop would buy back silver at $2 below spot price. By the time the customer returned to sell, ownership had changed, and the new offer came in at $5 below spot.

The customer ended up selling elsewhere in Longview, Texas, for $3 below spot instead. That’s a single account, not a pattern, but it lines up with the 2021 ownership change and it’s a useful reminder that buyback promises made by one owner don’t necessarily carry over to the next.

Spot-price margins shift constantly across the entire bullion industry, not just at ETX Coins, so a few dollars of difference on a buyback offer isn’t unusual. Still, if you’re planning to sell back to the same shop later, get any buyback commitment in writing rather than relying on a verbal quote.

How ETX Coins Compares to Buying Online

For straightforward bullion purchases, national online dealers often win on price because of scale and lower overhead. What a local shop like ETX Coins offers instead is the ability to inspect an item in person before buying, get a free evaluation of what you already own, and complete a cash transaction without shipping delays or insurance concerns. A few things to weigh:

• In-person inspection removes the guesswork that comes with buying graded coins sight unseen online.
• Local sale means no shipping insurance, no waiting on a courier, and no risk of a package going missing.
• Selling in person also means you can walk away and get a second opinion elsewhere before committing, which several reviewers mentioned doing.
• Smaller inventory compared to national dealers means you may need to special order less common pieces.

That last point is worth flagging. ETX Coins states it will order items not currently in stock, but that adds a wait time you wouldn’t face with a large online retailer holding thousands of SKUs.

Is ETX Coins Legitimate

Yes. It’s a real, physical business registered in Texarkana with a BBB file opened in January 2012, though it is not BBB accredited (many small local businesses skip formal accreditation, so this alone isn’t a red flag).

It has a documented address, working phone numbers, named ownership, and years of public reviews from actual customers. The confusion some people have with the name likely comes from assuming “coins” means cryptocurrency.

It doesn’t. ETX Coins deals exclusively in physical precious metals, rare coins, and jewelry.

Conclusion

ETX Coins is a legitimate, family-run coin and bullion shop in Texarkana with generally strong customer service reviews, though buyers and sellers should verify buyback pricing directly given the 2021 ownership change.

It’s a reasonable stop for in-person coin and jewelry evaluation in the East Texas area, but not a substitute for comparing prices against other dealers before a major transaction.